01

Acceptance of Terms

By accessing, registering on, or using MakeMenu.in ("the Platform", "we", "us", "our"), you ("Restaurant Owner", "User", or "you") agree to be fully bound by these Terms and Conditions ("Terms").

These Terms form a legally binding agreement between you and MakeMenu.in under the laws of India, including the Information Technology Act, 2000, the Consumer Protection Act, 2019, and any other applicable Indian legislation.

⚠️
If You Do Not Agree
Please do not register, access, or use MakeMenu.in. Continued use of the platform after any update to these Terms constitutes your acceptance of the revised Terms.
02

About MakeMenu.in

MakeMenu.in is a Software-as-a-Service (SaaS) platform that provides Indian restaurant owners with tools to build and share digital menus.

FeatureDescription
Digital Menu BuilderCreate and customise a digital menu with items, prices, descriptions, and dish photos
QR Code GenerationGenerate a unique QR code linked to your restaurant's live digital menu
Menu SharingAllow customers to view your menu instantly by scanning the QR code
Customer OrdersEnable customers to place orders directly through your QR menu (optional feature)
ℹ️
Platform Availability
MakeMenu.in is currently available exclusively for restaurants operating within India. The platform is hosted on Vercel/Netlify infrastructure and accessible via makemenu.in.
03

Eligibility

To register and use MakeMenu.in as a Restaurant Owner, you must meet all of the following conditions:

RequirementDetails
AgeYou must be at least 18 years of age
Legal AuthorityYou must be an authorised representative of the restaurant or food business you are registering
Accurate InformationYou must provide truthful, accurate, and complete registration details
Content RightsYou must have full legal rights to all menu content, text, and images you upload to the platform
GeographyYour restaurant must be operating within India

MakeMenu.in reserves the right to refuse registration or suspend accounts that do not meet these eligibility criteria.

04

Account Registration

Restaurant owners register on MakeMenu.in using their email address. By registering, you agree to:

  • Provide accurate and current information during registration.
  • Keep your account credentials confidential and not share them with any third party.
  • Notify us immediately at makemenuu@gmail.com if you suspect any unauthorised access to your account.
  • Take full responsibility for all activity that occurs under your account.
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Account Security
MakeMenu.in will never ask for your password over email or phone. If you receive such a request, it is not from us — please report it immediately.

Each account is for a single restaurant. If you manage multiple restaurants, a separate account is required for each unless otherwise agreed in writing with MakeMenu.in.

05

Free Trial & Subscription

MakeMenu.in operates on a free trial followed by a paid subscription model.

Phase 1
Free Trial

Full access to all platform features for the trial period specified at signup. No credit card required during trial.

Phase 2
Paid Subscription

Continued access requires a paid plan. Pricing is published on makemenu.in at the time of subscription.

TermDetails
Trial DurationAs specified on the platform at the time of your registration
Billing CycleMonthly or annual — selected by you at time of subscription
Auto-RenewalSubscriptions auto-renew unless cancelled at least 7 days before the renewal date
Price ChangesAt least 30 days' prior written notice will be given before any pricing change
SuspensionAccess may be suspended if subscription payment fails and remains unpaid for 7 days
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Payment Gateway
MakeMenu.in does not currently process payments directly. When a payment gateway is integrated, it will be governed by the gateway provider's own terms. We will update this section and notify all users before enabling payments.
06

Cancellation & Refunds

We believe in fair and transparent billing. Here is our complete cancellation and refund policy:

SituationPolicy
Cancellation during free trialCancel anytime — no charges incurred
Cancellation after billingCancel anytime from your account dashboard. Access continues until the end of the current billing period.
Pro-rated refundsNot offered for partial billing periods under standard circumstances
Refund eligibilityConsidered on a case-by-case basis where a technical failure caused by MakeMenu.in resulted in significant service unavailability
Refund request windowMust be submitted within 7 days of the billing date to support@makemenu.in
Processing timeApproved refunds processed within 7–10 business days
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How to Cancel
Log in to your MakeMenu.in account → Account Settings → Click "Cancel Subscription". Alternatively, email makemenuu@gmail.com with subject: "Cancel Subscription — [Your Restaurant Name]".
07

Acceptable Use

MakeMenu.in is built for legitimate restaurant businesses. The following rules apply to all users:

✓ You May
Create and publish your restaurant's genuine menu
Upload real photos of your dishes
Enable customer ordering through your menu
Share your QR code freely with customers
Update your menu content at any time
Use the platform for multiple outlets under one account (if permitted by your plan)
✕ You Must Not
Upload false, misleading, or fraudulent menu information
Use images you do not have rights to
Collect customer data beyond what the platform supports
Attempt to hack, reverse-engineer, or copy the platform
Share your login credentials with others
Use the platform for any illegal business activity
Upload offensive, obscene, or harmful content
Resell or sublicense access to MakeMenu.in
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Violation Consequences
Violation of this Acceptable Use Policy may result in immediate account suspension or permanent termination without notice and without refund. MakeMenu.in reserves the right to report illegal activity to the appropriate Indian authorities.
08

Your Content & Images

You retain full ownership of all menu content — including text, prices, descriptions, and dish photos — that you create and upload on MakeMenu.in.

By uploading content to MakeMenu.in, you grant us a limited, non-exclusive, royalty-free licence to store, display, and deliver that content solely for the purpose of operating your digital menu. We will never use your menu content or images for advertising, marketing, or any other purpose without your explicit written consent.

Your Responsibilities for Uploaded Content
  • All content you upload is accurate and not misleading to customers.
  • You own or have the legal right to use all images uploaded to the platform.
  • Your content does not infringe any third-party copyright, trademark, or other intellectual property right.
  • Your content does not violate any applicable Indian law including the IT Act 2000 or Consumer Protection Act 2019.

MakeMenu.in is not responsible for the accuracy or legality of content uploaded by restaurant owners. Any claims arising from uploaded content are the sole responsibility of the respective restaurant owner.

09

Customer Orders

MakeMenu.in allows restaurant owners to optionally enable an ordering feature, through which customers who scan a QR code may place orders directly through the digital menu.

PartyResponsibility
Restaurant OwnerSolely responsible for fulfilling all orders placed through their menu. Responsible for menu accuracy, pricing, food quality, and delivery or table service.
MakeMenu.inActs only as the technology platform that facilitates order placement. We are not a party to the transaction between the restaurant and the customer.
Customer (Diner)Responsible for providing accurate contact details when placing an order. Order disputes are between the customer and the restaurant owner.
🍽️
MakeMenu.in is Not a Food Delivery Service
We do not handle food, payments, or deliveries. We are a technology tool. All responsibility for food safety, FSSAI compliance, pricing accuracy, and order fulfilment rests entirely with the restaurant owner. Restaurant owners must comply with the Food Safety and Standards Act, 2006.
10

Intellectual Property

What MakeMenu.in Owns

All intellectual property in the MakeMenu.in platform — including the software, source code, algorithms, user interface design, branding, logo, QR generation technology, and database structure — is the exclusive property of MakeMenu.in. No rights, licences, or ownership of any platform IP are transferred to you by virtue of using or subscribing to MakeMenu.in.

What You Own

You retain complete ownership of your menu content — the food items, descriptions, prices, and images you create and upload. MakeMenu.in makes no claim to ownership of your content.

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Data Portability
You may request an export of your menu data at any time by contacting Makemenuu@gmail.com. We will provide your data in a standard format within 7 business days.
11

Service Availability

MakeMenu.in aims to maintain high platform availability. However, as a hosted SaaS product, we cannot guarantee 100% uninterrupted service.

99%
Target Monthly Uptime
24 hrs
Advance Maintenance Notice
7 days
Refund Request Window
TypeOur Commitment
Target UptimeWe aim for at least 99% monthly uptime, excluding scheduled maintenance
Scheduled MaintenanceWe will provide at least 24 hours' advance notice via email for planned downtime
Unplanned OutagesWe will communicate status and estimated resolution time via support@makemenu.in
Force MajeureWe are not liable for downtime caused by events beyond our reasonable control including internet failures, natural disasters, or hosting provider outages
12

Limitation of Liability

To the maximum extent permitted under applicable Indian law, MakeMenu.in's liability is strictly limited as follows:

ScenarioOur Liability
Maximum total liability per claimLimited to the total subscription fees paid by you in the 3 months preceding the claim
Loss of business or revenueNot liable
Loss of data due to user errorNot liable
Indirect or consequential damagesNot liable
Disputes between restaurant and customerNot liable — MakeMenu.in is a technology facilitator only
Content uploaded by restaurant ownersNot liable — sole responsibility of the restaurant owner
⚖️
Important Exception
Nothing in these Terms excludes liability for death, personal injury, or fraud resulting directly from our negligence or wilful misconduct, as required under Indian law.
13

Termination

👤
Termination By You

You may terminate your MakeMenu.in account at any time by cancelling your subscription through your account dashboard or by emailing Makemenuu@gmail.com. Access continues until the end of your current billing period.

🏢
Termination By MakeMenu.in

We may terminate with 30 days' written notice for any reason, or immediately and without notice for material breach, illegal use, fraud, or actions that harm other users or MakeMenu.in.

📄
Termination Effect of Termination

Your QR codes will be deactivated. Account data is retained for 12 months before permanent deletion. You may request a data export within 30 days of termination. Outstanding subscription fees remain payable.

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Before You Leave
We recommend exporting your menu data before terminating your account. Contact Makemenuu@gmail.com to request your data export.
14

Governing Law & Dispute Resolution

These Terms are governed by and shall be construed in accordance with the laws of India, including the Information Technology Act, 2000 and the Arbitration and Conciliation Act, 1996.

Dispute Resolution Process
01
Amicable Resolution
Either party raises the dispute in writing to the other party.
30 days to resolve
02
Arbitration
If unresolved, referred to a single arbitrator appointed by mutual consent under the Arbitration and Conciliation Act, 1996.
Within 15 days of Step 1 failure
03
Courts
For matters not resolved by arbitration.
Chennai courts

The seat of arbitration shall be Chennai, Tamil Nadu, India. The language of proceedings shall be English. The decision of the arbitrator shall be final and binding on both parties.

15

Amendments

MakeMenu.in reserves the right to update or modify these Terms at any time. When we make material changes, we will:

  • Notify all registered restaurant owners via email at least 14 days before changes take effect.
  • Update the "Effective Date" at the top of this page.
  • Maintain the previous version available on request.

Continued use of MakeMenu.in after the effective date of revised Terms constitutes your acceptance. If you do not agree to the revised Terms, you may close your account before the effective date without penalty.

16

Contact Us

Questions about these Terms? We're here to help. Reach out and we'll respond within 3 business days.

💬
General Support
Makemenuu@gmail.com
For platform, billing, and general queries
⚖️
Legal & Privacy
Makemenuu@gmail.com
For legal notices and privacy concerns
📅
Response Time
Within 3 business days
🌐
Platform
makemenu.in
📍
Jurisdiction
Chennai, Tamil Nadu, India
⚖️
Governing Law
Laws of India — IT Act 2000